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1 definition found
 for Phonetastic
From The Free On-line Dictionary of Computing (30 December 2018) :

      A CTI product from Callware.  Phonetastic
     employs if-then rules and customer records to tell those
     receiving calls who is calling (based on ANI and DNIS) and
     to determine how the call should be routed, e.g. to a certain
     sales representative or to the general sales department;
     receive high-priority treatment; receive a fax-back, etc.

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